Contact us - Customer Service | TUMI AU
Contact Us
Celebrating 50 Years of TUMI – Enjoy $50 off on orders above $500 with code
TUMI50
Go back
New Arrivals
Go back
New Men's Styles
The latest bags, accessories & more for him.
New Women's Styles
This season's latest for her.
Black Onyx
Innovation at its finest with a new rugged and Durable material
Voyageur Leather
Luxurious and Elegant bags for the modern women
TUMI | McLaren
Introducing the Extreme capsule
Lavender
Some of our favourites, in a new seasonal colour - Lavender
Show all
Luggage
Go back
Shop all Luggage
Shop By Size
Carry-On
Compact
1 - 2 day trips (15 - 16")
International
3 - 5 day trips (21 - 22")
Continental
4 - 7 day trips (21 - 22")
Checked
Short Trip
7 - 10 day trips (26 - 27")
Extended Trip
2 - 3 week trips (29 - 31")
Worldwide Trip
3+ week trips (31” +)
Shop by Construction
Hardsided
Rigid for maximum protection.
Softsided
For more flexible packing.
Expandable
Extra packing space on demand.
Lightweight
Weighs less than 10 lbs/4.5 kgs.
Shop by Material
Aluminum
Exceptional strength and resilience.
FXT Ballistic Nylon
Our most durable fabric.
Recycled Polycarbonate
Lightweight, strong and resilient.
Tegris
High-performance durability.
Backpacks
Go back
Shop all Backpacks
Shop by purpose
Travel backpacks
Spacious enough for efficient travel.
Commuter backpacks
Functional and sophisticated.
Laptop backpacks
Protect your computer on the go.
Active backpacks
Adapts to the sporty and adventurous.
Compact backpack
Carries the essentials.
Shop by laptop size
13" Laptop backpacks or Smaller
Fits up to a 13" PC or 14" MacBook screen
14" Laptop backpacks
Fits up to a 14” PC or 15” MacBook screen
15" Laptop backpacks
Fits up to a 15" PC or 16" MacBook screen
16" Laptop backpacks or Larger
Shop by material
FXT Ballistic Nylon
Our most durable fabric.
Leather
A premium selection.
Nylon
Lightweight with subtle sheen.
Recycled Fabric
Made with recycled materials.
Bags
Go back
Shop all Bags
Shop By Type
Tumi Sports
Designed to move with you.
Briefcases
A business staple.
Clutches
Sophisticated designs to carry essentials.
Crossbody Bags
Compact everyday bags.
Duffel Bags & Weekenders
Spacious and versatile.
Laptop Bags
Protect your computer on the go.
Slings & Waist Packs
Go hands-free.
Totes & Satchels
The quintessential carryalls.
Shop by laptop size
13" Laptop bags or Smaller
Fits up to a 13” PC or 14” MacBook screen
14" Laptop bags
Fits up to a 14” PC or 15” MacBook screen
15" Laptop bags
Fits up to a 15” PC or 16” MacBook screen
16" Laptop bags or Larger
Shop by material
FXT Ballistic Nylon
Our most durable fabric.
Leather
A premium selection.
Nylon
Lightweight with subtle sheen.
Recycled Fabric
Made with recycled materials.
Accessories
Accessories
Electronics, leather wallets, iPhone cases, passport cases and outerwear to complete your journey.
Go back
Every day
Wallets & Card Cases
Water Bottles
Mobile Accessories
Shop All
Travel
Accent Kits & Pouches
Packing Cubes & Shoe Bags
Passport Cases & Covers
Product Care & Luggage Covers
Toiletry & Cosmetic Bags
Business
Lanyards
Laptop Covers & Portfolios
Collections
Go back
Travel
Everyday
Business
Accessories
Shop all Collections
Travel
Go back
19 Degree Lite
Introducing hardside reimagined for the lighter. Discover our lightest collection yet.
19 Degree
19 Degree’s signature contours meet lightweight, recycled polycarbonate.
19 Degree Aluminum
An iconic line of super durable, modern and contoured aluminum luggage.
Alpha
Business and travel pieces merge innovation, performance and functionality.
Alpha Bravo
Utilitarian style to take you from the office to the outdoors and beyond.
Arrivé
Premium and automotive inspired with chrome details and sleek lines.
Tegra-Lite®
Strikingly modern and exceptionally strong with recycled components.
Tumi I McLaren
Cutting-edge technology from two worlds delivers race-car resilience.
Everyday
Go back
Alpha Bravo
Utilitarian style to take you from the office to the outdoors and beyond.
Alpha
Business and travel pieces merge innovation, performance and functionality.
Harrison
Clean silhouettes with pared down details to carry forever.
Georgica
Soft silhouettes crafted in natural grain leather for effortlessness, sophistication and versatility.
Tumi Golf
Introducing premium golf bags & accessories.
Voyageur
Purposeful, practical design that doesn't compromise on style.
Business
Go back
Voyageur
Purposeful, practical design that doesn't compromise on style.
Alpha
Business and travel pieces merge innovation, performance and functionality.
Alpha Bravo
Utilitarian style to take you from the office to the outdoors and beyond.
Arrivé
Premium and automotive inspired with chrome details and sleek lines.
Turin
Italian leather meets bold details in this all-new collection, epitomizing modern luxury.
Accessories
Go back
Nassau
Nappa leather luggage tags, card cases and more with universal appeal.
TUMI+
A modular ecosystem that works together to streamline everyday life.
Alpha Accessories
Business and travel pieces merge innovation, performance and functionality.
Travel Accessories
Shop all Collections
Gifting
Go back
Gifts for Her
A curated select that radiates style, versatility and function.
Gifts for Him
Bags, accessories and more to light his way through every adventure.
Gifts Under $500
A few bright ideas to wow everyone on your list.
TUMI Gift Finder
Find the perfect gift with personalized recommendations instantly.
Sustainable Gifts
Built to last with recycled materials, these gifts shine a light on what matters most.
Premium Gifts
The pinnacle of performance luxury from our most coveted collections.
Personalised Gifts
Add a monogram. A personal touch makes a TUMI gift a meaningful one.
Best Seller Gifts
Gifting made easy. Our gift recommendations curated for you.
Shop all Gifting
Service
Go back
Why Tumi
Free Shipping & Returns
Our Warranty
TUMI Tracer
We're here to help
Contact Us
Frequently Asked Questions
Check Your Order Status
Set Your TUMI Lock
0
Clear
Most Popular
Popular categories
Alpha Bravo
Sling
Tote
Alpha
Carry-On Luggage
Crossbody
Women's Backpacks & Sling Bags
Voyageur
19 degree
Accessories
null
Home
Customer Service
Contact-us
CONTACT US
Email Us
customercare.au@tumi.com
Call Us
1800 577 407
Hours of Operation
Monday to Friday
9am - 4pm AEST
Saturday and Sunday
Closed
